Edna Valley Health Center - Dignity Health
Lead Medical Assistant
San Luis Obispo, CA
Sep 2020 - Jul 2022
- Coordinated front and back office operations in a high-volume ambulatory primary care clinic, helping streamline patient flow and reduce wait times.
- Roomed patients, recorded vitals, and performed point-of-care testing including glucose, urinalysis, and rapid strep screenings.
- Documented patient encounters, assessments, plans, and orders accurately in Cerner EHR to support efficient provider workflow.
- Administered medications and vaccines per provider orders while verifying dosage, route, and allergy information.
- Processed prior authorizations for medications, diagnostic imaging, and specialty referrals while coordinating with insurance carriers.
- Managed lab inventory including medication tracking, supply reordering, expiration audits, and equipment calibration.
- Maintained HIPAA compliance and patient confidentiality across all clinical and administrative interactions.